Here’s a quick brain dump of the insights from tonight’s Mobile Monday Sydney. We had 3 fantastic speakers who provided unique perspectives on the mobile landscape. If you know someone who couldn’t make it, spread the post!
Tag Archives: User Experience
Qantas Boarding Pass: Redesigned
Over the past 7 weeks, I’ve spent more time in the airport than in my own bed at home. What this has resulted in, is me becoming a faux-quasi-David Attenborough of the airport landscape – I’ve accrued many hours just observing how passengers (including myself) interact with boarding passes. In User Experience (UX) land, we call [...]
@McDonalds 2.0 – The McCustomer Experience
Two weeks ago, @jwswj and @dkeeghan brought me to McDonald’s on Bourke St, Melbourne and introduced me to the ‘new’ in-store touch screen ordering system. Let me just say, I was thoroughly impressed – it’s clean & simple, user-friendly, interactive, intuitive and fun. In short, I had an awesome customer experience.
Posted in Case Studies, User Experience Also tagged customer experience, In-store kiosk, McDonalds, Touch Interface, Touch Screen 13 Comments
User Experience (UX). Steve Jobs’ing the Newspaper Industry.
Over the next 5-10 years, one question will cause many restless nights for the CEO’s of newspaper companies. This question, one of multi-billion dollar proportions, is:
Posted in Digital Strategy, Innovation, Social Media, User Experience Also tagged Adobe, apple, augmented reality, customer experience, Innovation, interactivity, iPad, iPhone, market disruption, newspaper, Photosynth, reader immersion, Social Media, Steve Jobs, visualisation, Wired Magazine 14 Comments