A couple of weeks ago, I found myself playing around with the official South-By-South-West (SXSW) mobile app, SXSW Go, on my Android device. Great memories came back to me as I viewed my schedule of events and recalled the unwarranted amounts of inspiration, fun and education I got out of SXSW 2011.
Category Archives: User Experience
Freshly Baked @Foursquare Ideas – Explore events
Read Part I of the Freshly Baked @ Foursquare Ideas series.
Also posted in Innovation, Mobile, Social Media Tagged Design, foursquare, Innovation, LBS, Prototype 28 Comments
Qantas Boarding Pass: Redesigned
Over the past 7 weeks, I’ve spent more time in the airport than in my own bed at home. What this has resulted in, is me becoming a faux-quasi-David Attenborough of the airport landscape – I’ve accrued many hours just observing how passengers (including myself) interact with boarding passes. In User Experience (UX) land, we call [...]
@McDonalds 2.0 – The McCustomer Experience
Two weeks ago, @jwswj and @dkeeghan brought me to McDonald’s on Bourke St, Melbourne and introduced me to the ‘new’ in-store touch screen ordering system. Let me just say, I was thoroughly impressed – it’s clean & simple, user-friendly, interactive, intuitive and fun. In short, I had an awesome customer experience.
Also posted in Case Studies Tagged customer experience, In-store kiosk, McDonalds, Touch Interface, Touch Screen, User Experience 13 Comments
User Experience (UX). Steve Jobs’ing the Newspaper Industry.
Over the next 5-10 years, one question will cause many restless nights for the CEO’s of newspaper companies. This question, one of multi-billion dollar proportions, is:
Also posted in Digital Strategy, Innovation, Social Media Tagged Adobe, apple, augmented reality, customer experience, Innovation, interactivity, iPad, iPhone, market disruption, newspaper, Photosynth, reader immersion, Social Media, Steve Jobs, User Experience, visualisation, Wired Magazine 14 Comments